Reviews

Great location and lovely rooms

8 of 10 stars review on Booking.com - 15 Oct 2023

Excellent location, very comfortable room and friendly staff.

by Penny, United Kingdom

Staff and cleanliness are key

5 of 5 stars review on TripAdvisor - 11 Oct 2023

Overnight stay on business. Front of house staff were exceptionally polite and helpful. Other staff met during my stay were also very polite. Room and laundry was spotlessly clean and fresh. A nice touch was soft drinks in minibar were free of charge. I left feeling that the staff cared about my visit. I will definitely use again.

by Kevin T

Amazing service

5 of 5 stars review on TripAdvisor - 19 Sep 2023

Amazing team service! The accommodation was pristine and the food was great. Moreover, the location of this hotel is certainly the best in its category when comparing price, service and accommodation. Definitely coming back

by atef m, Geneva, Switzerland

JESSICA WAS GREAT ON RECEPTION

5 of 5 stars review on TripAdvisor - 15 Sep 2023

Thankyou Jessica for your support you went above and beyond the rooms were clean and beautiful near paddington station good transport links and great staff, jessica was there for all the problems and questions I had she deserves recognition and a good credit to the hotel THANKS

by Alexander

Brilliant!

9 of 10 stars review on Booking.com - 09 Sep 2023

Great location and the breakfast was fantastic. The mini-bar and coffee machine was an added bonus. Hotel room was very small, but lovely and quiet. We will most definitely come and stay again.

by Kim, Denmark

Excellent choice in London!

9 of 10 stars review on Booking.com - 07 Sep 2023

The location is perfect! Next to Paddington Station. Room size is good for London standards. Very spacious bathroom. Everything very clean. Great breakfast! It is served in the Bella Italia restaurant next to the hotel.

by Ângela, Brazil

Superb

9 of 10 stars review on Booking.com - 05 Sep 2023

Excellent location for us. Everything we needed in walking distance or easy access via public transport. Room size good for a city like London. Great gluten free breakfast options as well as milk alternatives available.

by Annika, Hong Kong

Cute and clean - a great experience

5 of 5 stars review on TripAdvisor - 04 Sep 2023

We stayed at the Hotel Indigo for 9 days at the end of August and had a lovely stay. The hotel was very clean and staff were very friendly. Very close to Paddington Station as well, which made it extremely convenient. The rooms (we had 2) were just the right size for us (we have a small home anyway so we’re used to smaller sized rooms). Because we had booked a room with twin beds that wasn’t available when we arrived, we were upgraded to a room with a wee terrace that was actually beneficial for us, so the kids could hang out in the main part of our room while the adults could have a drink and chat separately.

by Wanderer610068

Very good

8 of 10 stars review on Booking.com - 31 Aug 2023

Large room comfortable beds good water pressure in shower tall shower head from the ceiling good breakfast friendly staff in the middle of everything clean comfortable.

by Chayet, United States

Overall happy with the facilities, service and clean rooms and great location for dining out and clo

8 of 10 stars review on Booking.com - 10 Aug 2023

Breakfast was good variety ranging from full English to cold cut and cheese, fruits and juices. Service was attentive and efficient.. Coffee was good variety Americano was good. Dinner menu was good variety .. Dining room inside and outside patio

by David, Jamaica