Reviews

Reception staff extremely great

10 of 10 stars review on IHG.Merlin - 21 Jun 2026

The staff couldn't of been more helpful. Acknowledged my Diamond elite status which is very nice. Great hotel.

by Weller, Paul

Fantastic

5 of 5 stars review on IHG - 20 Jun 2026

Fantastic hotel and location, staff couldn’t do enough for you. Would definitely recommend

by Bob25

The staff was super helpful

5 of 5 stars review on Google - 14 Jun 2026

The staff was super helpful and very accommodating!

by Jeff Holycross

Front desk staff were great and super friendly

10 of 10 stars review on IHG.Merlin - 13 Jun 2026

Front desk staff were great and super friendly - upgraded my room and decorated for a friends birthday. Also liked the free minibar and the room size and amenities. Don’t know their names but front desk staff working the afternoon of June 5 were so lovely!

by Thomas, Katherine

Lovely hotel

5 of 5 stars review on IHG - 09 Jun 2026

Very conveniently located close to Paddington Station. We enjoyed walking to Little Venice and exploring the local area. Staff were very friendly and helpful and we enjoyed an early check in. Room was very comfortable

by Molly, Hertfordshire UK

Great location close to Paddington Station.

5 of 5 stars review on Google - 08 Jun 2026

Great location close to Paddington Station. Staff were extremely helpful and allowed us to have an early check in as rooms were ready. Very comfy bed and well appointed room, plus a cute balcony.

by Mary Walsh

The staff were very friendly and helpful

10 of 10 stars review on IHG.Merlin - 08 Jun 2026

Value for money and central location to Paddington station. The staff were very friendly and helpful and the beds were comfortable and I loved the mini fridge with free soft drinks it. For the price I paid, it was 100% worth it.

by Witcher, Laura

Helpful staff, good room

5 of 5 stars review on TripAdvisor - 04 Jun 2026

I had a nice stay. The location is perfect, the room was very comfortable and clean. Special thanks to Shah and Lumi for quick check-in

by Erika F

The location was very convenient to Paddington Station

10 of 10 stars review on IHG.Merlin - 01 Jun 2026

The location was very convenient to Paddington Station, restaurants, and shopping. Front desk staff was welcoming and helpful.

by Snaith, Laurie

Excellent location and staff

5 of 5 stars review on TripAdvisor - 01 Jun 2026

The hotel location is so convenient, easy access to trains, food places nearby, and comfortable. Shah was especially helpful with suggestions on things to see and do, how to get there for those with walking difficulty, always cheerful and jolly, helps to make our day bright and cheery!

by Excursion03682284751