Reviews

Top service and delicious food!

5 of 5 stars review on TripAdvisor - 13 Dec 2022

We had breakfast. The food was very delicious, fresh and tasty. A lot of different choices. Price/quality very good. Paul, Ilhan and Roxy gave us a very good service! I would like to recommend this place to all!!

IHG/ Mercure stay

5 of 5 stars review on TripAdvisor - 12 Dec 2022

Food was great. Enjoyed a big English breakfast. I was moved from the Mercure to IHG next door because of a plumbing issue but I found IHG to be just as comfy. The room is big enough and has all the amenities.

Comfortable stay in great location.

8 of 10 stars review on Booking.com - 12 Dec 2022

Comfortable bed, great location close to Paddington station and Hyde Park, complimentary soft drinks in room.

Excellent Business Meeting Rooms & Sservice

5 of 5 stars review on TripAdvisor - 09 Dec 2022

I booked a business meeting room here for a day-long meeting (the Indigo Suite). It was just perfect for a small meeting - large table, plenty of natural light, big TV screen for presentations (HDMI and wireless connection), tea/coffee/water and biscuits included. Quiet environment, good Wi-Fi connectivity (no problems for video calls).
Also a very helpful staff (Mr Witek, Amparo & Luci) and a reasonable price.

We haven' book any accommodation in this hotel, so I can't comment about the rooms, but we had lunch in its Italian restaurant, and enjoyed its very sensible and copious set menus.

Very good

8 of 10 stars review on Booking.com - 27 Nov 2022

very close and accessible to Paddington station!

AMAZING!!

5 of 5 stars review on TripAdvisor - 26 Nov 2022

Stayed at the hotel but had the best service at Bella Italia! Thank you Grace, Had a quick breakfast before going to explore London, I would highly recommend the Veggie breakfast!! Waiters were helpful and fast with service, I will be back again to visit soon!

Very Good

8 of 10 stars review on Booking.com - 21 Nov 2022

The location. Ideal very close to the tube and Paddington Station. The breakfast

Lovely Terrace Restaurant

5 of 5 stars review on TripAdvisor - 14 Nov 2022

In London for a short break and visited the hotel to have dinner. We got a table in the terrace. Such a fantastic space, loads of heaters and even cozy throws for your shoulders. Food was great and the service was excellent. We will be back for sure.

Quick stop

5 of 5 stars review on TripAdvisor - 09 Nov 2022

A quick overnight stop in London, ideal location right next to Paddington station, followed by a really tasty breakfast at Bella Italia - so convenient as it is right by the hotel lobby.
As I have really enjoyed the breakfast so very much, I asked the sever to show me the lunch menu too.
Strongly recommend it!

Nice hotel

5 of 5 stars review on TripAdvisor - 09 Nov 2022

We stayed here few nights for business, I have to say rooms were amazing, the staff very professional, the Breakfast at Bella Italia was what just needed to start the day. Helpful stuff too. All recommended.