just seriously great seriously great
I come from London but now live in Dublin this has to be value wise the best hotel in London the staff are fantastic the room is spotless with even a fridge the location is literally one min from the Heathrow express five tube stops from west end the breakfast supine there is absolutely nothing to dislike I will never stay anywhere else in London again and trust me I’ve been all over the world I’m not that easy to impress thank u everyone at the Indigo for making our time in London perfect
it was fantastic
simple, functional, good bed, everything works
Excellent service from a hotel convenient for Paddington station.
Selected this hotel for it’s location, extremely convenient for Paddington station, and because it is an IHG hotel.
I did not have high expectations, but was very pleasantly surprised.
The welcome at reception was perfect - friendly, knew my IHG status, upgraded my room, briefed me on breakfast.
Room was really good. Small, but clean and tidy. Good bathroom, compact but with walk in shower and good water pressure (not always obvious in London). Room was on the street (but no noise).
Breakfast was busy (and I had been warned that it would be peak time), but staff were friendly and worked quickly.
Nothing to complain about. Just really good all round.
They even have a nice, compact, gym
Exceptional
stayed at the second floor which had an awesome view of the sussex gardens and i loved the view.
Exceptional
The front office staff were excellent in their service
A lovely hotel to stay in, the staff are very polite . I would definitely go there again.
The location of the hotel was very convent to Paddington train station and the underground network,,
great location, fantastic staff, very small room
Stan at reception was welcoming, funny and efficient - brilliant staffing
Very Good
The rooms were very nice and very comfortable. The staff was also very helpful and accommodating
Awesome breakfast
This hotel is located conveniently just a couple of minutes walk from Paddington station. The rooms are tastefully decorated ( as are all Hotel Indigo rooms) and comfortable. There are a few small things that could be improved. The pillows are awful - really lumpy. And the shower is a choice between a hand-held nozzle and a giant square one that comes straight down from the ceiling and has terrible water pressure - neither is ideal. These really are small things though as the room is generally lovely. There is also a European style power outlet right by the bed, which is super convenient for travellers.
The service is excellent and the breakfast is absolutely worth paying for. It is an a-la-carte offering, with some great choices, served speedily with delicious coffee in your own little french press.
Friendly staff from reception through to maid cleaning staff.. a credit to the brand.
Friendly staff; accessible room with good facilities. The fact restaurant attached was perfect with a very good breakfast included.
Smaller hotel but great for our needs.
Wonderful mattresses!
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Our rate £163, Booking.com rate £185