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Our rate £163, Booking.com rate £185
Great hotel in a great location
Great location, great value. Room was compact but totally met our needs. Fabulous front of house service from Tony - who promptly sorted out a small issue on arrival for us. Clean and quiet, 15min walk to Oxford street and close to Hyde Park/Kensington Gardens, would stay here again.
Great hotel in a great location
Great location, great value. Room was compact but totally met our needs. Fabulous front of house service from Tony - who promptly sorted out a small issue on arrival for us. Clean and quiet, 15min walk to Oxford street and close to Hyde Park/Kensington Gardens, would stay here again.
Great location, A/C & sound-proofing
Front desk facilities are currently being handled by the adjacent (and attached) Mercure Hyde Park, creating frequent delays for checking in or out. That said, the staff are lovely, despite having to constantly apologise for the wait times.
Rooms are definitely showing their age, with worn and chipped furniture, but they're still comfortable and well furnished. The air conditioning works well, which is not a given in the UK, and the sound proofing is remarkably efficient, blocking all noise from busy Norfolk Square.
The hotel is a two minute walk from London Paddington, giving easy access to mainline train services, Heathrow Airport, buses and the Tube.
Hotel Indigo is a good choice if you need something in the area.
Home from home
Home from home.... We stay here on a regular occasion and we love the hotel, Especially the staff! Mr Witek who runs the bar/Restaurant I think is the most Welcoming person. He always looks after us and Goes the extra mile to make us all feel welcome. The Manager is also so lovely. I don’t know his name but he is so Professional at his job. This might sound like one of them reviews to big up all the staff But I can’t emphasise how awesome they are.
Indigo
How can you not love this place! The location is perfect, minutes from Paddington. I’ve stayed here many times, 100% satisfaction every time. Everyone is accommodating and friendly, they have helped me many times. It feels like home.
Go to the restaurant and Mr. Witek (sp), absolutely the best. He is perfect. Helps with all my questions, great suggestions for menu. Arrived back late from a meeting, restaurant was closed, but he was more than willing to serve me. Give him a raise. I book this hotel because of him.
Weekend trip
Visited the hotel on a weekend trip to London. Sign on the door to say check in at the adjoining Mercure as the hotels are owned by the same managing company.
Check in was quick and efficient, with rooms ready for us to leave our bags. Rooms were clean and well kept and up to the usual indigo standards. Comfy bed and quiet surroundings made for a good night sleep.
Had breakfast at the restaurant attached - Mr Witek is a real asset - gave attentive and friendly service. Breakfast was good value the right size and filled you up ready for the morning.
Location of the hotel was a real benefit for us. It was handy for the tube and we were able to get around with limited line changes.
Would definitely stop here again.
Overnight Business Trip
I chose the Hotel as it was close to Paddington Station and was easy to find.
Nice hotel and room was great
Excellent service and clean room and thanks to Mr. Witek who excellent restaurant host and my hotel room was always very clean and nice and thank you to Ms Olita for the waters and toiletries, Friendly reception team including Nuno.
Mrs Sousan Mouradian
I recently stayed at this hotel for a couple weeks in the month of May. From the beginning of my trip, I was extremely pleased with both the service of the staff and the hotel as well. The staff members were all very pleasant and extremely helpful with any needs that I had. Among the staff, the front desk members, Lucy and Oltita, were one of the highlights of my visit. Oltita was the housekeeping manager and made sure that I always had everything I needed and she was very warm and helpful. The hotel was very clean and had all the accommodations that I needed.
Location - Location - Location ...
The location being close to Paddington is perfect, for travel within London as well as being close to bars and restaurants. Our room was comfortable and well sized for London standards. The staff at reception very helpful and always friendly ...
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £163, Booking.com rate £185